Week 2 BOC: Human Resource Management in Action

“Hospitality managers responsible for HR activates at either the unit or company level must understand the importance of employment law to their daily activities and decision making” (Hayes, David K. Human Resources Management in the Hospitality Industry, 1^st Edition. Pg. 28. Wiley, 02/2008. Vital Source Bookshelf Online.

 “No,” Tara should not allow employees to set their own schedule in her department.

When you are a leader that’s just what you have to do is lead. You must lead by example. Show up to work on time and make sure all your employees are too. If employees could run the operation there would be any need for overhead.

            You cannot come and go as you please when an operation takes place. Hotel rooms are like assembly lines. Everything must go in order. Rooms have to be cleaned by a certain time and meals have to be prepared by a certain amount of time.  One little set back can mess everything up. If you’re on the clock at the time your scheduled, then everything is lined up in order for you before you leave. If a room is not cleaned, no hotels guest can accommodate it. The means the hotel loses money. And Profit is down. No company wants to lose customers or employees. It’s just better when you abide by your company handbook.